For a number of years I’ve been involved with my local choice food pantry. Currently I serve on the executive board and I am a representative on our community efforts toward coordinated customer-focused services to those in our area who are in need. A number of communities throughout the country use such a model with great success. The push-and-pull amongst the various agencies, needs, perceptions of customers/clients and personalities makes for a dynamic and fluid process. It will be interesting to continue to watch it develop.
Are similar customer-focused, co-located or shared social service/social justice models happening in your community?